They did the same to me on Wednesday, 2.82€ was taken from my bank account, I already deleted my G2a account and I hope it doesn't happen again :( There is no reference code, I received email and when I accessed account, it did not seem from the purchase history, but money was taken from my bank account Could send screenshot, email I use in G2a is different from what I'm using here Is it safe to post my email here? Hello Your transaction has been processed. IF YOU EVER NEED TO MAKE LOTS OF PURCHASES ON G2A - IT'S A BAD IDEA. Now their support team is just ignoring me on email. Your account(s) won`t be unlocked and decision is final.' How dense are your support employees, G2A? In my messages to them, I told that I've used FRIEND'S EMAIL not his DEBIT CARD. This way card holder or payment account owner violate agreement with payment institutions directly. AND GUESS WHAT? They replied: 'It`s forbidden to pay within someone else payment credintials, regardless you have permission to do so or not (same goes to your friend). After ignoring me for 2 days, they replied today: 'After through investigation we discovered there are major mismatches in information you provide and our seucitrty logs, there are also several other email addresses related to this case.' - I did forget to provide 2 other emails, sorry about that, but in my next reply I provided them with 2 emails that I tried to use. I decided to make a selfie with my abroad passport, but it didn't make a difference to them. I've provided them with all the things they asked for, and guess what? They replied: 'We`re unable to verify this kind of documents since your government websites is down currently.' I live in Ukraine, there's an ongoing war, sure government websites could be down. 23/06/22 I sent them email asking to unblock me, they asked me about my phone number, last 4 digits of debit cards that I've tried to use, my emails and a selfie with my passport (which is weird because it's a damn website, I don't have to give you my indentity to buy something). And here we go, the fun begins here with their dumb support. If you wonder why I have so many debit cards and emails - I just do, and I can easily prove that they're mine to their support. After that I've tried to buy more keys with my different emails and debit cards, but my transactions were instantly rejected, I suppose they blocked my IP or something like that. A few days ago I found that G2A sells keys for R6 Credits and decided to buy a few in order to resell them, after some time I've bought more keys, and on my 6th or so purchase website decided to BLOCK me because they thought I am a scammer that's using a stolen debit card (which I'm not). It's gonna be a long read, but trust me, it's worth it.
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